Chapter 01 — The Fall Drops 09.21.26 | Every piece is part of a story.

Customer Info

Sizing, shipping & returns

Everything you need before you order. Still unsure about something? Reach out — a real person answers.

Sizing

Every piece is cut oversized with a boxy, drop-shoulder fit. If you want a regular fit, size down one. Measurements below are in inches, taken with the garment laid flat.

SizeChestBody Length
S 20" 28"
M 22" 29"
L 24" 30"
XL 26" 31"
2XL 28" 32"

Headwear is one size fits most. Sweatsuits are sold as matched sets — choose one size for both pieces.

Shipping & Processing

  • In-stock orders are processed and shipped within 3 to 5 business days.
  • Chapter releases and pre-orders can take 2 to 3 weeks, since pieces are made in limited runs.
  • Shipping rates are calculated at checkout. Tracking is emailed as soon as the label is made.
  • Free local pickup is available in our area — mention it in the order notes.
  • Processing times for a specific drop are always listed on the product page.

Returns & Exchanges

  • Returns and exchanges are accepted within 14 days of delivery.
  • Items must be unworn, unwashed and in original condition with tags attached.
  • Size exchanges are subject to availability — Chapter releases sell in limited quantities.
  • Custom and made-to-order pieces are final sale.
  • Damaged or incorrect items are replaced at no cost. Email a photo within 7 days of delivery.

To start a return or exchange, email Problemchildstu1@gmail.com with your order number.

Contact